Yes, indeed! San Francisco has learned that touchscreens improve the overall visitor experience and increase staff productivity, as well as provide a means for timely information updates and improved access for people with disabilities. http://www.govtech.com/dc/articles/4-Ways-Touchscreen-Kiosks-Can-Improve-Local-Government.html
Twitter:
Touchscreens help San Francisco local government: http://bit.ly/2DUrjEx